Printins Direct Privacy Policy

Introduction

At Printins Direct, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, purchase our products, or contact us.

What Information We Collect

We may collect the following information:

  • Personal details: Name, email address, postal address, phone number.

  • Payment information: Payment details processed securely via our payment providers.

  • Order information: Products purchased, order history, delivery preferences.

  • Website usage data: Cookies and tracking technologies to improve your experience.

  • Communication: Records of your communication with us (emails, chats).

How We Use Your Information

We use your data to:

  • Process and fulfill your orders.

  • Communicate with you regarding your order or inquiries.

  • Improve our products, services, and website.

  • Send promotional emails (only if you have opted in).

  • Comply with legal obligations.

How We Protect Your Data

  • We implement appropriate security measures to protect your personal information.

  • Payment information is handled securely by trusted third-party payment processors.

  • Access to your data is limited to authorized personnel only.

Cookies and Tracking

  • Our website uses cookies to enhance your browsing experience.

  • You can manage or disable cookies through your browser settings, but this may affect website functionality.

Sharing Your Information

  • We do not sell your personal information.

  • We may share your data with trusted third parties who help us operate our business (e.g., shipping providers, payment processors).

  • We comply with legal requirements to disclose information if required by law.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Object to or restrict processing of your data.

  • Withdraw consent at any time (for marketing communications).

  • Request data portability.

To exercise any of these rights, please contact us at 3dservices@printinsdirect.co.uk.

Data Retention

We retain your personal data only as long as necessary to fulfill orders, comply with legal obligations, and for legitimate business purposes.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on our website with the updated date.

Contact Us

If you have any questions or concerns about your privacy, please contact:
Email: 3dservices@printinsdirect.co.uk
Phone: 01270 439854

Last updated: August 2025